From First Visit to Last: Mastering Patient Retention & Outcomes with AI-Powered Workflows

When patients stay engaged in their full plan of care, they achieve better clinical outcomes—and that success fuels business growth. Yet, too often, patients drop off after just a few visits. Even with the best intentions to move better and reclaim function, life’s competing demands—financial concerns, busy schedules, and shifting priorities—get in the way, and their commitment to you and their plan of care moves further and further down their priority list

The key to retention isn’t just scheduling more visits; it’s helping patients clearly see their goals, understand the value of completing treatment, and stay committed to their journey. Rehab therapists recognize that retention is critical, but the fundamentals—consistent communication, clear expectations, and progress reinforcement—often take a back seat. Why? Because therapists are overloaded with back-to-back appointments, endless documentation, and administrative demands.

Join PredictionHealth and industry expert Jerry Durham on March 5 for a practical conversation on optimizing the patient journey from the first visit to the last. We’ll cover simple, effective strategies to boost patient engagement, retention, and outcomes—without adding extra work to your day. Plus, we’ll explore how AI-powered tools like Sidekick streamline documentation, free up valuable time, and help integrate these best practices seamlessly into your workflow.

When patients succeed, your business thrives. Let’s make it happen—together.

Pedro Teixeira
CEO, Co-founder | PredictionHealth

Jerry Durham
CEO | The Client Experience Company