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Frequently Asked Questions
How do I get started with Sidekick?
Does Sidekick work with my EMR?
Is Sidekick HIPAA compliant?
It's loud in my clinic—will Sidekick work for me?
Yes! Not only does Sidekick work well in open and gym environments, it can also distinguish which parts of the patient-therapist dialogue are relevant to the visit and which are not.
Do I need to tell my patients they're being recorded?
You should check if your state has a two-party consent law. If it does, you must get a patient's consent before recording them.
For a sample consent form, please reach out to ptsupport@predictionhealth.com. If you have further questions about your state’s requirements, we recommend contacting your lawyer to understand this more fully.
Do patients mind being recorded?
Sidekick users frequently report that not only do their patients freely consent to being recorded but that hearing their therapist verbalize more of their visit creates more value to the patient, improving their experience, return rates, and their outcomes.
Will Sidekick work with languages other than English?
Yes! Sidekick works with over 20 different languages.
Does Sidekick work on mobile devices?
Yes, Sidekick works on Android phones/tablets, iPhones, and iPads.