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1-Mar-27-2025-10-33-22-5853-PM
Free Trial Try Sidekick for free for 2 weeks Powerful ambient listening and smart dictation turn your patient conversations into compliant, accurate notes in seconds, while real-time CPT coding he
3-Mar-27-2025-10-34-18-9275-PM

Frequently Asked Questions

How do I get started with Sidekick?
Choose to either start with a 2-week free trial or skip the trial and start now for a discount. Once you sign up, you'll create login credentials and download the Chrome extension. That's it—the Sidekick widget will appear the next time you log in to your EMR. We'll also send you our users' favorite tips and tricks for fast, accurate notes and documentation.
Does Sidekick work with my EMR?
We've developed close integrations with the industry's top EMRs so you can move section by section through your workflow with ease. When you use auto-note, Sidekick will generate your documentation in the appropriate sections of the chart, you get to decide what to keep and what to discard. 
 
When you choose "dictate", you can dictate directly into any part of the chart you choose. This will be a word-for-word dictation vs. the auto-note which will generate notes in the context of other data in the patient's chart. 
Is Sidekick HIPAA compliant?
It sure is! 
It's loud in my clinic—will Sidekick work for me?

Yes! Not only does Sidekick work well in open and gym environments, it can also distinguish which parts of the patient-therapist dialogue are relevant to the visit and which are not. 

Do I need to tell my patients they're being recorded?

You should check if your state has a two-party consent law. If it does, you must get a patient's consent before recording them.

For a sample consent form, please reach out to ptsupport@predictionhealth.com. If you have further questions about your state’s requirements, we recommend contacting your lawyer to understand this more fully.

Do patients mind being recorded?

Sidekick users frequently report that not only do their patients freely consent to being recorded but that hearing their therapist verbalize more of their visit creates more value to the patient, improving their experience, return rates, and their outcomes.

Will Sidekick work with languages other than English?

Yes! Sidekick works with over 20 different languages.

 

Does Sidekick work on mobile devices?

Yes, Sidekick works on Android phones/tablets, iPhones, and iPads.